Thank you for visiting our website, we value your interest in our services. Your privacy when using our website is our priority. The following explains in detail how your data will be used:

Responsible body according to GDPR (General Data Protection Regulation):

Hanseatic Air Cargo & Logistik GmbH, Weg beim Jäger 200, Building 393, 22335 Hamburg

Cookies

For the fulfillment of contractual obligations, we use personal data (such as name and address), which you voluntarily provide to us in connection with the conclusion of a contract or the initiation of a contract, on the basis of the consent associated with it (art. 6 sec. 1 a of the GDPR). We then process this data in compliance with the legal provisions (e.g. the Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and the GDPR). We process the data required to fulfill a contract or to carry out precontractual measures (e.g. to answer your questions) (art. 6 sec. 1 b of the GDPR).

SSL encryption

We use state of the art encryption protocols (e.g. SSL) via HTTPS to protect your data during transfer.

Contact form

When using the contact form for enquiries, we will only store the information from the contact form including the contact information provided by you to process your request and for follow-up questions. This data will not be shared without your consent.

Sharing personal information

When processing an order, we will only share your personal information with service providers commissioned by us only if allowed by law and required to process your order (art. 6 sec. 1 sentence 1 lit. b of the GDPR). Your payment information will be shared with the designated financial institution for payment processing.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer, allowing your use of the website to be analysed. The information generated by the cookie about your use of this website will normally be transmitted to a Google server in the USA and stored there. However, if IP anonymisation has been activated on this website, your IP address will be truncated beforehand within member states of the European Union or in other states which are party to the Treaty on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, compile reports about website activity, and provide the website operator with other services related to website use and the internet. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being stored by configuring your browser software accordingly; however, please be aware that in this case, you may not be able to use all functions of this website to the full extent. You can further prevent Google from collecting the data generated by the cookie relating to your use of the website (including your IP address) and from processing such data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.

You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie will then be set in your browser, preventing future collection of your data when you visit this website.
Disable Google Analytics

For more information about terms of use and privacy please visit https://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en. Please note that the code “anonymizeIp” has been added to Google Analytics on this website to ensure that IP addresses are collected in anonymised form (so-called IP masking).

Google Maps

This website uses Google Maps API to display geographic information. When using Google Maps, Google will also receive, process and use data about how visitors use the map function. For more information about how Google processes data, please read the Google privacy policy https://policies.google.com/privacy?hl=en. From there you may also visit the safety centre to change your personal privacy settings.

For detailed instructions about how to manage your data in connection with Google products please visit https://support.google.com/accounts/answer/3024190.

Deletion / blocking of data, rights to information

We adhere to the principles of data avoidance and data economy. You have the right to receive information about your personal data stored by us at any time. You also have the right to correction, blocking or (except for the prescribed data storage for business transactions) deletion of your personal data. Contact details can be found below.

In principle, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, this data will be blocked or deleted in accordance with the statutory provisions.

Data protection contact

If you have questions related to how personal information is processed, please contact our data protection officer:

Hanseatic Air Cargo & Logistik GmbH, Weg beim Jäger 200, Building 393, 22335 Hamburg

Topicality of the privacy notice

HAC reserves the right to amend this privacy notice at any time for future transactions. We therefore recommend routinely reviewing this privacy notice.